Welcome to PrintGo! We are committed to ensuring a seamless shopping experience for our valued customers. Please take a moment to review our shipping policy, which outlines important information regarding our shipping process, timelines, and conditions.
Shipping Coverage
Domestic Shipping: We offer shipping services across India, delivering to all cities and towns. Unfortunately, we do not currently offer international shipping. However, international service will start soon.
Shipping Timeline
Processing Time: Orders are typically processed within 2-3 business days (Monday to Friday) after successful printing and cross-verification. Please note that processing times may vary during peak seasons or holidays and go up to 3-5 days.
Delivery Time: Once your order is processed, delivery typically takes 5-7 business days (Monday to Friday) to reach you. Please be aware that delivery times may vary and go to 7-10 business days (Monday to Friday) depending on your location within India and external factors such as weather conditions or courier delays. However, such delays rarely happen.
Exclusions: Our delivery services do not operate on weekends (Saturday and Sunday) or public holidays. Orders placed during these times will be processed on the next working day.
Shipping Charges
Free Shipping: At PrintGo, we believe in making your shopping experience as enjoyable and hassle-free as possible. That’s why we offer free shipping on all orders, with no minimum purchase required. There are no hidden fees or additional shipping charges—what you see at checkout is what you pay.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor your order’s journey from our warehouse to your doorstep.
Delivery Issues
Incorrect Address: Please ensure that your shipping address is accurate at the time of order placement. We cannot be held responsible for deliveries made to incorrect or incomplete addresses provided by the customer.
Failed Delivery Attempts: If a delivery attempt is unsuccessful due to the unavailability of the recipient, the courier service may attempt redelivery or return the package to us. In such cases, we will contact you to arrange a redelivery, which may incur additional charges.
Damaged or Lost Packages: In the unlikely event that your package arrives damaged or goes missing, please contact our customer support team immediately or within 24 hours of delivery. We will work with you to resolve the issue as quickly as possible, either by sending a replacement or issuing a refund.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at info@printgo.in. We’re here to help and ensure that your shopping experience with PrintGo.in is nothing short of excellent.