Effective Date: [01/02/2024]
Cancellation Policy:
Once an order is placed on printgo.in, it enters the production process immediately to ensure timely delivery.
Cancellation requests will only be entertained within the first 24 hours of placing the order.
To initiate a cancellation request, customers must contact our customer support team via info@printgo.in within the stipulated 24-hour window.
After the 24-hour period has elapsed, no cancellation requests will be accepted, and the order will proceed to production.
Refund Policy:
Refunds will be considered only for orders canceled within the initial 24-hour timeframe.
To process a refund, customers must contact our customer support team via info@printgo.in and provide the necessary order details.
Refunds will be issued using the original payment method and may take 7 working days to reflect in the customer’s account.
No refunds will be provided for orders that have entered the production process or for cancellations made after the 24 hour window has passed.
Exceptions:
In the event of a manufacturing defect or an error on our part, printgo.in reserves the right to offer a replacement or a refund at its discretion.
Customers must report any issues with their order due to manufacturing defects or errors within 24 hours of receiving the product.
- Contact Information:
For cancellation requests, refund inquiries, or to report manufacturing defects or errors, please contact our customer support team at info@printgo.in - Policy Updates:
Printgo.in reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Customers are encouraged to review this policy periodically for any changes.
By placing an order on printgo.in, customers acknowledge and agree to abide by the terms and conditions outlined in this Cancellation & Refund Policy.